Please enter your order number (5 digits without the #) and the zip code of the delivery address to identify yourself.
A contribution to return costs will be deducted from the refund of your order. This is €10 for France, €20 for the European Union and €30 for the rest of the world.
Thank you in advance for protecting the product as well as when you receive it, and for putting the strap inside the body of the bag.
Where to find the order number
The order number is written in the order confirmation e-mail or on the delivery note in the package.
Delivery zip code
The postal code to enter is the delivery postal code used when placing your order.